Health & Safety Guidelines
All guests over the age of 2 are required to wear a face covering that covers both the nose and mouth at all times, unless actively eating or drinking, regardless of being vaccinated or unvaccinated.
Viejas Arena follows all current California Department of Public Health Guidelines, San Diego County guidelines, and San Diego State University Guidelines for Indoor Mega Events. All guests age 2 and over are required to present either proof of full COVID-19 vaccination (two weeks since your final dose) or a negative COVID-19 test within 72 hours of the event date. A photo ID matching the vaccination or negative test record is required for all ticketed guests. Remember, if you’re not feeling well, please stay home!
Proof of Full Vaccination
Proof of full vaccination, showing that the attendee has received, more than two weeks prior to the event, either: (i) the second dose of a two-dose vaccine or (ii) a dose of the single-dose vaccine. The following are acceptable forms of proof of full vaccination: attendee’s physical COVID-19 vaccination record (i.e. CDC-provided white vaccination card or WHO-provided yellow vaccination card); OR a photo of attendee’s vaccination card as a separate document; OR a photo of attendee’s vaccine card stored on attendee’s mobile device or electronic device; OR documentation of the attendee’s full vaccination status against COVID-19 from a healthcare provider (on a mobile app, paper document, digital wallet card).
Vaccination records must clearly show the name of the vaccinated attendee, type of COVID-19 vaccine administered, and date(s) of each dose administered.
Proof of Negative Results
Proof of negative result from either a molecular (PCR, TMA, NAAT, LAMP, etc.) or antigen COVID-19 viral test, taken within 72 hours of the event and with results available prior to entry into the venue. The following are acceptable as proof of a negative COVID-19 viral test result: a printed document (from the test provider or laboratory) showing test result; OR an electronic test result (email, text message, or mobile application record) displayed on attendee’s phone or mobile device.
Test results must clearly show the name of the tested attendee, type of test performed, date of the test, and the negative test result.
Enhanced Cleaning & Sanitization
Enhanced protocols have been instituted throughout the entire venue. Before and after each show all high touch areas, including seats, handrails, concessions stands, restrooms and merchandise stands will be sanitized.
Stay Home If You Are Sick
If you feel sick, stay home. Know the symptoms of COVID-19, which can include the following: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea. If you are currently under an order to isolate or quarantine, please stay home.
Due to the health and safety of our staff, we will no longer be offering property check in at our shows. Please review our list of prohibited items prior to arriving at the venue.
To expedite your entry into the venue we recommend no bags. If you must bring a bag, we highly suggest a clear plastic, vinyl or PVC tote bag, this to reduce staff contact with guests belongings. Please see our bag policy for allowable bag size.
Please be respectful of your fellow fans and their personal space during your time with us.
Ticketholder acknowledges an inherent risk of exposure to COVID-19 exists in any place where people gather. Ticketholder shall assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted. Ticketholder hereby waives any and all claims and potential claims against the State of California, the Trustees of the California State University, San Diego State University, Associated Students of San Diego State University and all of their officers, employees and agents and against any companies affiliated with these entities relating to such risks, hazards, and dangers.
Note: guidelines could change as state and local health authorities update their health guidance based on evolving circumstances of vaccination rates and community infection rates.