Under the supervision of the IT Systems Analyst and the general direction of both the IT Manager and IT Assistant Director, student technicians will support A.S. computer users with computer issues and respond to user helpdesk calls. Technicians will verify new users are setup with network access from their workstations and ensure that all deadlines are met. Technicians will perform daily backups of systems and call vendor tech support when necessary. Student technicians will help maintain systems across the entire SDSU campus assuring stability and functionality.
Acts as an A.S. IT representative to ensure that Associated Students, San Diego State University, and Aztec Student Union policies are known to users of the student union facilities and are adhered to. Capable of communicating policies and standards of conduct effectively express expectations and problems to customers, students, and employees using the facilities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate. The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations and dampness. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads. Depending on job tasks, physical demands may require standing and walking for extended lengths of time and may require lifting, pushing, pulling, moving and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance), and using ladders.
Available to work a minimum of 10 hours during academic year, including summer break, Monday-Friday.
Range II, Step I, $12.20 per hour