Your Voice Matters Assistant

Your Voice Matters Assistant Job Description

The A.S. Your Voice Matters Assistant is responsible for providing administrative support for the A.S. Your Voice Matters (YVM) initiative led by the A.S. Vice President of University Affairs.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions

  • Provides administrative support to assist with processing YVM submissions, tracking the status of submissions and subsequent responses, any action needed as determined by the A.S. Vice President of University Affairs and creates reports as needed
  • Meets weekly with the A.S. Government Affairs Manager
  • Attends the weekly A.S. University Affairs Board meetings as needed, during the academic year as a non-voting member
  • Assists with YVM related programming (i.e. walkarounds, tabling, town halls, etc.)
  • Ensures supplies, including marketing materials and set up materials, are prepared and readily available for programming
  • Assists with promotion of the Your Voice Matters
  • Establishes and maintains positive working relationships with all A.S. staff and the SDSU community

Customer Service and Collaboration

  • Establishes and maintains working relationships with various A.S. and University departments

Safety

  • Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
  • Adheres to Associated Students’ Code of Safe Practices
  • Reports accidents to supervisor and reviews changes required to avoid reoccurrence Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
  • Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately

QUALIFICATIONS

Minimum & Preferred Requirements

Education:

  • Must be a regularly enrolled San Diego State University student, carrying at least six units per semester

Experience:

  • Proficiency in Microsoft Word and Microsoft Excel required
  • Excellent writing and communication skills required
  • One year customer service experience required

Involvement:

  • If hired, the Your Voice Matters Assistant cannot be a voting member of an A.S. board, committee, or commission or a voting member on the A.S. Board of Directors and/or the three A.S. Councils

Trainings to be completed within 30 days of hire:

  • Computer Security Awareness
  • Anti-Harassment for Non-Supervisors
  • Gender Awareness Training

PERFORMANCE EXPECTATIONS

  • Must be courteous and pleasant at all times
  • Must be able to exercise tact and exhibit sound professional judgment
  • Strong organizational skills required. Must be able to follow oral and written directions and follow projects through to completion
  • Ability to work well with people
  • Knowledge of Associated Students and San Diego State University
  • Highly organized individual with keen written and verbal skills and exceptional attention to details
  • Ability to work in a diverse, frequently changing population of students 
  • Must be able to work both independently with minimal supervision and work well as part of a team

KNOWLEDGE, SKILLS & ABILITIES

  • Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
  • Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
  • Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
  • Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure in a fast paced work environment
  • Ability to maintain a high level of confidentiality

SCHEDULE & WORKING CONDITIONS

This is a part-time (10 hours/week during the academic year) position with expected hours to be worked Monday-Friday, from 8 a.m. to 4:30 p.m. (business hours).

WORK ENVIRONMENT   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is performed within an office environment, with standard office equipment available.

PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the individual to spend time sitting and using office equipment and computers. Physical requirements include but are not limited to:  walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads.

RELATIONSHIPS  

Inside the Organization:

  • Reports directly to the Government Affairs Manager
  • Interacts with other full- and part-time Government Affairs staff

Outside the Organization:

  • Interacts with students, faculty, staff and other Associated Students or University departments/organizations