Food Pantry Lead


Food Pantry Lead Job Description

GENERAL PURPOSE

The A.S. Food Pantry Lead is responsible for the logistics and the overall successful daily operations of the A.S. Food Pantry.  This position provides administrative support for the A.S. Food Pantry.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions
  • Provides administrative support to assist with the preparation for the Wednesday and Thursday A.S. Food Pantry distribution
  • Tracks food pantry data, including usage and inventory, and creates reports as required
  • Responsible for maintaining inventory logs and communicating inventory needs to A.S. staff
  • Trains volunteers on food pantry operational processes, including unloading deliveries, stocking shelves, maintaining inventory, preparing for the weekly food pantry for visitors
  • Schedules volunteers for all food pantry shifts
  • Ensures supplies, including marketing materials and set up materials, are prepared and readily available for volunteers to set up
  • Ensures tablets are charged and readily available for use at the food pantry
  • Checks in at the food pantry on Wednesdays and Thursdays to ensure the smooth operation of the food pantry
Customer Service and Collaboration
  • Establishes and maintains working relationships with all A.S. staff and the SDSU community
  • Works closely with the student volunteers and A.S. staff members
  • Works closely with the Student Support Commission to ensure volunteers are contacted, trained and scheduled for distribution days
Safety 
  • Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
  • Adheres to Associated Students’ Code of Safe Practices
  • Ensures safety protocols for the food pantry are followed at all times
  • Ensures A.S. and University golf cart policies are followed at all times
  • Reports accidents to supervisor and reviews changes required to avoid reoccurrence
  • Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
  • Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately

QUALIFICATIONS

Minimum & Preferred Requirements

Education:

  • Must be a regularly enrolled San Diego State University student, carrying at least six units per semester 

Experience:

  • Proficiency in Microsoft Word and Microsoft Excel required
  • Excellent writing and communication skills
  • One year customer service experience 

Involvement:

  • If hired, the Food Pantry Lead cannot be a voting member of an A.S. board, committee, or commission or a voting member on the A.S. Board of Directors and/or the three A.S. Councils.

Required Training:

  • Sexual Harassment Prevention for Supervisors (will be obtained within first month of hire)
  • Gender Awareness (must be completed within 30 days of hire)
  • Golf Cart Safety (will be obtained within first month of hire)

PERFORMANCE EXPECTATIONS

  • Must be courteous and pleasant at all times
  • Must be able to exercise tact and exhibit sound professional judgment
  • Strong organizational skills required. Must be able to follow oral and written directions and follow projects through to completion
  • Ability to work well with people
  • Knowledge of Associated Students and San Diego State University
  • Highly organized individual with keen written and verbal skills and exceptional attention to details
  • Ability to work in a diverse, frequently changing population of students 
  • Must be able to work both independently with minimal supervision and work well as part of a team

KNOWLEDGE, SKILLS & ABILITIES

  • Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
  • Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
  • Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
  • Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure in a fast paced work environment
  • Ability to maintain a high level of confidentiality

SCHEDULE & WORKING CONDITIONS

This is a part-time (20 hours/week during the academic year) position with expected hours to be worked Monday-Thursday, throughout 8 am-7 pm

Must be available Monday and Tuesday in the afternoons and be available for work on Wednesdays throughout the day and Thursdays (10am to 1pm)

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work is requires heavy lifting, standing and walking around campus. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is performed within an office environment, with standard office equipment available.

This person will also be utilizing A.S. golf carts to transport food and supplies to the food pantry locations. This position may also call for occasional business-related driving. A valid California Drivers’ License is required.

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the individual to spend time sitting and using office equipment and computers. Physical requirements include but are not limited to:  walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads. 

Depending on job tasks, physical demands may require standing and walking for extended lengths of time and may require lifting, pushing, pulling, moving and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance).

REPORTING RELATIONSHIP  

  • Directly reports to Government Affairs Manager