Building Services Lead

Under the direction of the Aztec Recreation Senior Facilities MEP Engineer and the leadership of the Building Engineers, the primary responsibility of the Building Services Lead is to ensure that the facilities and equipment are operating in accordance with guidelines established by Associated Students, San Diego State University, and LEED EBOM. Facilities and equipment include but are not limited to: HVAC systems, plumbing, electrical, lighting, mechanical, painting, changing air filters, and building modifications, repair of commercial fitness equipment, laundry equipment, general preventative maintenance of buildings and equipment as assigned. The Aztec Recreation Building Services Lead provides support to the maintenance assistant team at a higher level including assisting with staff trainings, performing critical administrative duties as needed and giving direction, guidance and support in the absence of full-time staff. The Building Services Lead is responsible for the execution of day-to-day maintenance activities including special projects that take place within Aztec Recreation facilities.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions

Follows the leadership and direction of the Senior Facilities MEP and Building Services Engineers in performing daily assigned duties
Performs emergency and scheduled advanced repairs and maintenance related to various mechanical, electrical, plumbing systems; replaces light bulbs/lamps on the interior/exterior, performs advanced carpentry and painting; repairs and maintains building fixtures, furniture and equipment
Reviews FMX work order list daily, completes FMX work order submittals, and performs maintenance repair tasks as assigned, to ensure that all Aztec Recreation (ARC, ARC Express, Aztec Lanes, Racquetball and Aquaplex) facilities are cleaned and maintained
Assists with reviewing work orders in Connect2 and transferring to FMX when needed
Assists with the inspection of the facility, workrooms and maintenance storage rooms for safety, cleanliness and organization on a weekly basis and takes proper action to address and correct any problems
Inventories tools and supplies weekly and communicates order needs to supervisor
Completes the daily shift reports, Incident Reports, Injury/Illness Reports, FMX work orders, and other documentation of incidents within Aztec Recreation facilities
Performs daily rounds of the building completed throughout shift reporting any maintenance needs
As expert with the Aztec Recreation facilities fire alarm systems, operations, and emergency evacuation procedures, performs fire and life safety procedures, and acts as responsible party for ensuring fire and life safety in the absence of full time staff
Supervises and assists outside contractors while working in Aztec Recreation facilities when needed
Completes special projects as assigned
Assists with administrative tasks including but not limited to ordering supplies, organizing invoices, tracking transactions, and contacting vendors
Assists the Senior Facilities MEP Engineer and Building Engineers in the training, education, and counseling of Building Services Assistants to perform their duties
Effectively direct Building Services Assistants staff meet daily needs set forth by the FMX report and prepare for upcoming projects in periods of down time
Coordinates the Building Services Assistants training program to make sure timelines are met, employees are properly evaluated, and appropriate shift scheduling is occurring
Leads in the set-up and clean-up of projects throughout the day and occasionally late at night or early in the morning to ensure on-time completion of projects
Assists with conducting monthly staff meetings for the building services department
Assists with the recruitment, selection, and hiring of Building Services Assistants as well as evaluating and scheduling staff
Working with the Building Services team to act as another building representative to ensure that Associated Students, San Diego State University, and Aztec Recreation policies are known and adhered to by users; communicating policies and standards of conduct to effectively express expectations and problems to customers, students, and employees using the facilities

Customer Service and Collaboration

Establishes and maintains working relationships with various Associated Students and University departments
Ensures customer service standards are met when responding to customer inquiries in a timely manner
Maintains positive and effective working relationships with all customers
Informs supervisor of any customer issues

Safety

Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
Adheres to Associated Students’ Code of Safe Practices
Reports accidents to supervisor and reviews changes required to avoid reoccurrence Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately

QUALIFICATIONS

Minimum and Preferred Requirements

Education:

Must be currently enrolled at San Diego State University, taking a minimum of 6 units
Engineering majors preferred

Experience:

Minimum 6 months employment with Aztec Recreation required
Background in fixing and repairing building fixtures and/or mechanical equipment is preferred
Must be able to lift up to 45 pounds repetitively and be able to stand for long periods
Advanced knowledge and experience in working with hand tools and power tools and advanced experience with carpentry and painting preferred
Knowledge and/or participation of Aztec Recreation programs and facilities preferred

License & Certification:

American Red Cross First Aid and CPR/AED certifications are required
Valid California Driver’s License with proof of current insurance required

Trainings:

Must complete Gender Awareness and Sexual Harassment Prevention training within 30 days of hire

PERFORMANCE EXPECTATIONS

Must professionally represent Aztec Recreation, Associated Students and San Diego State University at all times
Must be able to perform a high level of customer service in a diverse and constantly changing environment
Must commit to values of diversity, multiculturalism, and higher education
Must be a self-starter and be willing to initiate interactions with members and guests
Must be able to work with confidential items and understand the importance of confidentiality in project work
Must be able to exercise tact and exhibit sound professional judgment
Strong organizational skills required. Must be able to follow oral and written directions and follow projects through to completion

KNOWLEDGE, SKILLS & ABILITIES

Solid foundation of experience with repair and maintenance of facilities and equipment
Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
Ability to operate a computer and ability to learn and utilize new software programs
Ability to troubleshoot, problem solve and remain calm and professional under difficult situations
Ability to manage information flow (including internal, external and customer communication)

SCHEDULE & WORKING CONDITIONS

This is a part-time position. Must be able to work up to 20 hours per week including evenings and weekends; employee schedules vary according to business needs. Opportunities to work additional hours during the breaks are available.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate. The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations and dampness. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Exposure to dust, dirt, grease and sand while performing various tasks

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads. The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations and dampness. Depending on job tasks, physical demands may require standing and walking for extended lengths of time and may require lifting, pushing, pulling, moving and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance), and using ladders and high scissor lifts.

RELATIONSHIPS

Inside the Organization:

Reports to the Senior Facilities MEP Engineer
Assists, takes direction from and works closely with Building Services Engineers
Assists with supervising and training Building Services Assistants
Will coordinate facilities and equipment repair requests with Operations Supervisor
Interaction with other full-time staff within Aztec Recreation, including, but not limited to, Recreation Director, Associate Director, Member Services Manager, Member Services Supervisor, Aquaplex Manager, Aquaplex Coordinator, Fitness and Wellness Coordinator, Competitive Sports Manager, Outdoor Programs Coordinator, Marketing Coordinator, and Office Supervisor
Additional interactions may include part-time staff within Aztec Recreation

Outside the Organization:

Contractors and vendors

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.

MVR and DMV record review is required for positions that drive university vehicles and/or passengers.