Competitive Sports Program Lead

Under the direction of the Competitive Sports Supervisor, the Competitive Sports Programs Lead is responsible for assisting with the daily supervision and management of the competitive sports program. This position will assist with overall operations to include hiring, training, supervision, and evaluation of competitive sport staff; enforcement of rules, policies, and procedures; and event and facility supervision during scheduled evening and weekends. The Programs Lead should possess the ability to work independently and as a team member interacting with a diverse population of Aztec Recreation members and staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions

Position is inclusive of Aztec Recreation Competitive Sports, including but not limited to working designated facilities and sport supervisor shifts
Helps to supervise part time office student staff and competitive sport officials
Conducts ongoing assessment of Competitive Sport operations and provides feedback for improvement
Ensures daily office tasks are completed in a timely manner according to established guidelines
Assists with the hiring, training, scheduling, and evaluation of Competitive Sport staff with direct supervision of the Competitive Sport staff in absence of a full time staff
Assists with the development and coordination of Sport Club and Intramural Sport programs and services, including event planning and programming, participation tracking, and assessment
Assists with the planning, promotion, implementation, and evaluation of marketing strategies for sport leagues and special events
Maintains knowledge of sport rules, officiating mechanics, and program policy to effectively organize and facilitate intramural supervisors and officials’ training clinics
Assists with managing participant database systems and forms through CSI Spectrum, IMLeagues and DSEREC; maintains privacy of participant personal information; completes filing as necessary to maintain an organized collection and dissemination of information that is consistent with all additional Aztec Recreation facilities
Assists with the implementation of leadership components and learning outcomes for competitive sport staff and sport club leaders
Assist with the administration of club team operational budgets to include expense tracking, donation tracking, and check request and reimbursement verification
Assists with the implementation of safety and risk management procedures for competitive sport staff and sport club teams
Assists with policy review, rule revisions, and updating competitive sport training manuals
Serves as primary site-manager at assigned competitive sport events, specifically on weekday evenings and assigned weekends
Contributes to and attends regular meetings for staff and sport club leaders
Performs other duties as assigned

Customer Service and Collaboration

Establishes and maintains working relationships with various Associated Students and University departments
Ensures customer service standards are met when responding to customer inquiries in a timely manner
Maintains positive and effective working relationships with all customers
Informs supervisor of any customer issues

Safety

Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
Adheres to Associated Students’ Code of Safe Practices
Reports accidents to supervisor and reviews changes required to avoid reoccurrence
Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately

QUALIFICATIONS

Minimum & Preferred Requirements

Education:

Must be currently enrolled at San Diego State University, taking a minimum of 6 units
Priority consideration given to Work Study

Experience:

Minimum 6 months employment with Aztec Recreation required
Experience with event management and customer service preferred
Proficient knowledge of intramural sport or sport club operations and Aztec Recreation programs, facilities, and policies required
Knowledge and/or participation of Aztec Recreation programs and facilities preferred

License & Certification:

First Aid and CPR/AED certifications are required

Trainings:

Must complete Gender Awareness, Computer Security and Sexual Harassment Prevention training within 30 days of hire

PERFORMANCE EXPECTATIONS

Must be able to develop and maintain quality effective working relationships with students, faculty, staff, and co-workers within a diverse, frequently changing campus community
Must be able to work with confidential items and understand the importance of confidentiality in project work
Must be capable of maintaining positive working relationships with staff and customers
Must be able to exercise tact and exhibit sound professional judgment
Must be punctual and regular in attendance: arrive on time and ready for the workday
Must be able to work efficiently and show initiative
Must be able to physically lead and demonstrate the skill and/or activity
Must meet commitments and complete tasks satisfactorily by demonstrating thoroughness, completeness, follow through on presentation and appearance of work
Must be able to work independently and stay focused under pressure
Must be accurate and pay attention to detail with strong organizational skills
Must be able to follow oral and written directions and follow projects through to completion

KNOWLEDGE, SKILLS & ABILITIES

Ability to work with a diverse group of people effectively and diplomatically
Ability to manage information flow prioritizing tasks effectively (including internal, external and participant communication).
Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
Excellent written and oral communication skills
Ability to prioritize workload
Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
Ability to take the initiative for additional projects and be self-motivated to initiate interactions with participants
Ability to supervise part-time staff and operations during absence of Supervisor

SCHEDULE & WORKING CONDITIONS

This is a part-time position. Up to 20 hours per week with flexibility and willingness to work irregular hours and days, including mornings, evenings, and weekends as needed by program schedule. Employee schedules vary according to business needs. Work shifts will be scheduled with full consideration of employee’s academic schedule.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General office environment. Work is generally sedentary in nature, but may require standing and walking around campus. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available and in recreation environment with standard gym and sports equipment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the individual to spend long hours sitting and using office equipment and computers. This person will also spend time filing and have to do some lifting of supplies and materials from time to time, including banker boxes and files.

Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads up to 50 pounds (unassisted) and 75 pounds (with assistance). Work may require standing and moving for extended periods.

RELATIONSHIPS

Inside the Organization:

Reports to Competitive Sports Supervisor
Works closely with Competitive Sports Manager
Works closely with and assists with supervision of the Competitive Sport Office Assistant (5), Competitive Sports Supervisors (20), Competitive Sports Officials (30-50), and Volunteers/Fieldworkers/Interns
Interfaces with other Aztec Recreation Staff, Sport Club Coaches, and Athletic Training Staff
Further interactions may include other full-time staff within Aztec Recreation, including, but not limited to Recreation Director, Associate Director, Facilities Supervisor, Member Services Manager and Supervisor, and Building Services Engineers

Outside the Organization:

Related University Personnel
Various Vendors and Contractors
Public Agencies
Professional Organizations

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.

Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children and/or supervise other staff.

MVR and DMV record review is required for positions that drive university vehicles and/or passengers for program related trips.