Under the direction of the Competitive Sports Supervisor, the Competitive Sports Programs Lead is responsible for assisting with the daily supervision and management of the competitive sports program. This position will assist with overall operations to include hiring, training, supervision, and evaluation of competitive sport staff; enforcement of rules, policies, and procedures; and event and facility supervision during scheduled evening and weekends. The Programs Lead should possess the ability to work independently and as a team member interacting with a diverse population of Aztec Recreation members and staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Position is inclusive of Aztec Recreation Competitive Sports, including but not limited to working designated facilities and sport supervisor shifts
- Helps to supervise part time office student staff and competitive sport officials
- Conducts ongoing assessment of Competitive Sport operations and provides feedback for improvement
- Ensures daily office tasks are completed in a timely manner according to established guidelines
- Assists with the hiring, training, scheduling, and evaluation of Competitive Sport staff with direct supervision of the Competitive Sport staff in absence of a full time staff
- Assists with the development and coordination of Sport Club and Intramural Sport programs and services, including event planning and programming, participation tracking, and assessment
- Assists with the planning, promotion, implementation, and evaluation of marketing strategies for sport leagues and special events
- Maintains knowledge of sport rules, officiating mechanics, and program policy to effectively organize and facilitate intramural supervisors and officials’ training clinics
- Assists with managing participant database systems and forms through CSI Spectrum, IMLeagues and DSEREC; maintains privacy of participant personal information; completes filing as necessary to maintain an organized collection and dissemination of information that is consistent with all additional Aztec Recreation facilities
- Assists with the implementation of leadership components and learning outcomes for competitive sport staff and sport club leaders
- Assist with the administration of club team operational budgets to include expense tracking, donation tracking, and check request and reimbursement verification
- Assists with the implementation of safety and risk management procedures for competitive sport staff and sport club teams
- Assists with policy review, rule revisions, and updating competitive sport training manuals
- Serves as primary site-manager at assigned competitive sport events, specifically on weekday evenings and assigned weekends
- Contributes to and attends regular meetings for staff and sport club leaders
- Performs other duties as assigned
Customer Service and Collaboration
- Establishes and maintains working relationships with various Associated Students and University departments
- Ensures customer service standards are met when responding to customer inquiries in a timely manner
- Maintains positive and effective working relationships with all customers
- Informs supervisor of any customer issues
- Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
- Adheres to Associated Students’ Code of Safe Practices
- Reports accidents to supervisor and reviews changes required to avoid reoccurrence
- Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
- Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately
Minimum & Preferred Requirements
- Must be currently enrolled at San Diego State University, taking a minimum of 6 units
- Priority consideration given to Work Study
- Minimum 6 months employment with Aztec Recreation required
- Experience with event management and customer service preferred
- Proficient knowledge of intramural sport or sport club operations and Aztec Recreation programs, facilities, and policies required
- Knowledge and/or participation of Aztec Recreation programs and facilities preferred
License & Certification:
- First Aid and CPR/AED certifications are required
- Must complete Gender Awareness, Computer Security and Sexual Harassment Prevention training within 30 days of hire
- Must be able to develop and maintain quality effective working relationships with students, faculty, staff, and co-workers within a diverse, frequently changing campus community
- Must be able to work with confidential items and understand the importance of confidentiality in project work
- Must be capable of maintaining positive working relationships with staff and customers
- Must be able to exercise tact and exhibit sound professional judgment
- Must be punctual and regular in attendance: arrive on time and ready for the workday
- Must be able to work efficiently and show initiative
- Must be able to physically lead and demonstrate the skill and/or activity
- Must meet commitments and complete tasks satisfactorily by demonstrating thoroughness, completeness, follow through on presentation and appearance of work
- Must be able to work independently and stay focused under pressure
- Must be accurate and pay attention to detail with strong organizational skills
- Must be able to follow oral and written directions and follow projects through to completion
KNOWLEDGE, SKILLS & ABILITIES
- Ability to work with a diverse group of people effectively and diplomatically
- Ability to manage information flow prioritizing tasks effectively (including internal, external and participant communication).
- Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
- Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
- Excellent written and oral communication skills
- Ability to prioritize workload
- Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
- Ability to take the initiative for additional projects and be self-motivated to initiate interactions with participants
- Ability to supervise part-time staff and operations during absence of Supervisor
SCHEDULE & WORKING CONDITIONS
This is a part-time position. Up to 20 hours per week with flexibility and willingness to work irregular hours and days, including mornings, evenings, and weekends as needed by program schedule. Employee schedules vary according to business needs. Work shifts will be scheduled with full consideration of employee’s academic schedule.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office environment. Work is generally sedentary in nature, but may require standing and walking around campus. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available and in recreation environment with standard gym and sports equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the individual to spend long hours sitting and using office equipment and computers. This person will also spend time filing and have to do some lifting of supplies and materials from time to time, including banker boxes and files.
Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads up to 50 pounds (unassisted) and 75 pounds (with assistance). Work may require standing and moving for extended periods.
Inside the Organization:
- Reports to Competitive Sports Supervisor
- Works closely with Competitive Sports Manager
- Works closely with and assists with supervision of the Competitive Sport Office Assistant (5), Competitive Sports Supervisors (20), Competitive Sports Officials (30-50), and Volunteers/Fieldworkers/Interns
- Interfaces with other Aztec Recreation Staff, Sport Club Coaches, and Athletic Training Staff
- Further interactions may include other full-time staff within Aztec Recreation, including, but not limited to Recreation Director, Associate Director, Facilities Supervisor, Member Services Manager and Supervisor, and Building Services Engineers
Outside the Organization:
- Related University Personnel
- Various Vendors and Contractors
- Public Agencies
- Professional Organizations
Range II, Step I, $12.20 per hour
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.
Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children and/or supervise other staff.
MVR and DMV record review is required for positions that drive university vehicles and/or passengers for program related trips.