Aquaplex Program Assistant
Aquaplex Program Assistant Job Description
Under the direction of the Aquaplex Manager, the Aquaplex Program Assistant will assist the Aquaplex Manager with the administration and coordination of a daily operations and program supervision. The Aquaplex Program Assistant is responsible for assisting with supervising the daily facility and program operations at the Aztec Aquaplex during afternoon, evening, & weekend hours. This position will focus on the safety of daily operations, staff supervision/training, program supervision, and facility events. The Aquaplex Program Assistant is responsible for upholding the Aztec Recreation mission and values of Wellness, Integrity, Safety, Service, Professionalism, Excellence, and Respect.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Manages daily operations of the Aztec Aquaplex to ensure compliance with all Aztec Recreation, facility, and university policies and ensure a safe and enjoyable environment for all members, affiliates and guests
- Responsible for the supervision and security of the 35, 000 sq. ft. Aztec Aquaplex. Consistently and confidently enforce all polices established to ensure participant safety and facility integrity
- Appropriately and confidently act as the first responder to all injuries and incidents occurring during hours of operation
- Responsible for assisting with hiring, training, scheduling, coaching and evaluating Aquaplex staff; will assist with department trainings and in-services Aquaplex staff.
- Responsible for holding regular meetings with the Aquaplex student lead staff
- Assists with administrative tasks, data entry, reports, program statistics, filing, and reporting
- Assists with supervision of Aquaplex programming and/or events (intramurals, sport clubs, aquatic programs, rentals, etc.).
- Responsible for completing and reporting regular facility audits and equipment inspections
- Responsible for accurate data entry of membership enrollment, cancellation, billing and demographic information
- Ensure the implementation of appropriate risk management plan; prepare required injury/incident reports; Report any facility hazards; Proactively take steps to eliminate future risk
- Attends & processes membership and program registration, point of sale transactions, equipment checkout station, providing facility tours and verifying member eligibility
- Serves as point of contact for departmental and facility procedures and emergency policies; stay current on issues/changes in operations
- Assess current & propose future efficiencies and establish protocols and procedures for Aquaplex operations; Ongoing assessment of Aquaplex staff members, facility operations, and programs
- Maintain strong communication with Aztec Recreation Career staff
- Position inclusive of Aquaplex Facility, Aquaplex Lifeguard, and Aquaplex Lead position responsibilities
- Submitting necessary work orders for repairs
- Other duties as assigned
Customer Service and Collaboration
- Establishes and maintains working relationships with various A.S. and University departments
- Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
- Adheres to Associated Students’ Code of Safe Practices
- Reports accidents to supervisor and reviews changes required to avoid reoccurrence
- Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
- Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately
Minimum & Preferred Requirements
- Bachelor’s Degree from a regionally accredited college or university in Recreation, Recreational Administration, Physical Education, Sports Administration, or a related field or equivalent combination of education and experience preferred
- Two years supervisory experience in a recreation or related field preferred
- Experience with CSI Spectrum software and When to Work scheduling program preferred
- Experience with aquatic recreational facility management, customer service, aquatic programming, and lifeguarding
- Demonstrated experience and understanding of customer service
Licenses & Certifications:
- Possess (or ability to obtain prior to position start date) current certifications in CPR/AED for the professional rescuer & American Red Cross Lifeguard Training
Trainings to complete within 30 days of hire:
- Gender Awareness
- Strong organizational skills required
- Must be able to work in stressful situations and make respectable decisions
- Must be able to work independently with minimal supervision
- Must be able to follow oral and written directions and follow projects through to completion
KNOWLEDGE, SKILLS & ABILITIES
- Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
- Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
- Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
- Ability to gather and organize data, draw logical conclusions and discern implications
- Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure
- Ability to maintain high level of confidentiality
- Ability to handle multiple tasks simultaneously
SCHEDULE & WORKING CONDITIONS
This is a part-time position. Must be able to work up to 30 hours per week. Work schedule may consists of evening, weekend and holiday shifts.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office and outdoor environment. Work varies in nature, but may require sitting, standing, walking, and moving around aquatics facility. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the individual to spend time sitting and using office equipment and computers. This person will also spend time lifting and moving aquatic equipment based on scheduled programs and activities. This position may be required to supervise aquatic programs and spend additional time on pool deck. Ability to lift 45lbs and move heavy equipment.
Inside the Organization:
- Reports to the Aquaplex Manager
- Interacts with Member Services Representatives, Aquaplex Lifeguards, Aquaplex Instructors, Tennis Supervisors, Tennis Instructors, and Aquaplex Leads
Outside the Organization:
- Interacts with various vendors and University organizations
- Athletic Department coaches and staff
EMPLOYMENT CATEGORY: Out of Range, $15.00/hour-$20.00/hour
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.
Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.
A credit check is also required for this position.