Crew Chief

Crew Chief Job Description

Under the supervision of the Viejas Arena Production Manager, the Stage Crew is responsible for moving and set up of sound, light and stage equipment for various musical, theatrical, and corporate events at the Viejas Arena and Cal Coast Credit Union Open Air Theatre. The Senior Stage Crew Chief is an integral part of the venue that ensure proper set up and take down of various equipment for events.


Primary Functions

  • Ensures complete understanding of all production aspects of events held at Viejas Arena and the Cal Coast Credit Union Open Air Theatre (OAT)
  • Supervises production and stage-related activities for concerts, rehearsals, recordings and performances at Viejas Arena and Cal Coast Credit Union Open Air Theatre
  • Directs and coaches stage crew to ensure safety procedures are followed and proactive communication is maintained at all times
  • Ensures adequate stage hand requirements are met for all Arena and OAT events, and distributes stage plans to workers
  • Coordinates the logistics of the events day-of schedule, and communicates with the Artist Stage Manager, to ensure their audio, lighting, video, band gear, and visibility needs are met
  • Serves as a liaison between the local promoter and the traveling tour to ensure all production aspects are met
  • Acts in the absence of the Production Manager to address all aspects of production regarding an event
  • Stays up to date with all venue emergency procedures, and enforce rules and regulations designed to prevent security problems or safety hazards
  • Responsible for the loading and unloading of sound, lighting, and stage equipment from trucks and positioning the equipment on stage
  • Additional responsibilities include communication and close coordination with the Crew Chiefs, Viejas Arena Production Manager, and touring crews

Customer Service and Collaboration

  • Interacts with various departments within Viejas Arena and Associated Students. Also interacts with members and personnel of touring shows


  • Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
  • Adheres to Associated Students and Viejas Arena Code of Safe Practices
  • Reports accidents, injuries, maintenance problems and/or broken and unsafe equipment to the appropriate party immediately


Minimum & Preferred Requirements


  • Must have 10 years of Stage Hand experience
  • Must have 5 years of Crew Chief experience
  • Experience working as a stagehand for concerts or theatrical productions is preferable
  • Must have working knowledge of how to lift and move heavy equipment with or without equipment and with or without assistance
  • Some work with lighting and sound equipment, mechanical and/or electrical experience is preferred


  • Must be able to have a working knowledge of lifting techniques and safety precautions of stage work
  • Must be capable of working with sound reinforcement equipment, lighting hardware and various mechanical and electrical apparatuses


Must be available to work lengthy hours (late nights into early morning often exceeding 12 hours per shift). THERE ARE NO GUARANTEED SHIFTS OR HOURS. WORK IS CONTINGENT UPON CONFIRMED SHOWS AND NUMBER OF CREW REQUIRED PER SHOW. The stage crew may sometimes work split shifts starting in the morning through afternoon and then returning to work after the concert to load out the equipment. 

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work conditions may vary depending upon the location of work and/or events; work and/or events may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working in the office, lighting and temperature are adequate with the use of standard office equipment available. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Event work may include exposure to moderate to extreme noise, limited lighting in areas, exposure to moving mechanical parts and exposure to high, precarious locations. Exposure to artistic expression that may seem offensive to some (written/verbal foul language, creative clothing, etc.) may also occur.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and walking for extended lengths of time. This job requires lifting, pushing, pulling, reach with hands and arms, climb or balance, stoop or kneel, moving and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance). May also be required to use ladders, high scissor lifts, and the operation of equipment such as light trucks, pallet jacks, forklifts, boom lifts, or other light power driven equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The use of walkie-talkies and wearing of earbud communications for long periods during events may also be required.


Inside the Organization:

  • Reports to the Viejas Arena Production Manager