Fitness and Wellness Program Assistant

Under the direction of the Fitness and Wellness Coordinator, the Fitness & Wellness Program Assistant will assist the Fitness and Wellness Coordinator with the administration and coordination of a comprehensive fitness and instructional class program. They will assist with recruiting, hiring, training, scheduling, evaluating, and supervising all fitness and instructional class staff. Responsibilities include supporting the Fitness, Wellness, and ENS Credit Class Programs. This individual helps to ensure the diverse instructional needs of the San Diego State University students and Aztec Recreation members are met with broad-based, comprehensive Fitness, Wellness, and ENS Credit Class programming, emphasizing a safe, positive, and educational environment. This individual will ensure that all instructors support the agreed upon Aztec Recreation standards including maintaining relevant certifications and abiding by all contract agreements. The Fitness & Wellness Program Assistant will help develop, establish, administer, and evaluate all Fitness, Wellness, and ENS Credit Class schedules and instructors.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions

Assists with recruitment, interviewing, and hiring of instructors
Assists with completing evaluations of instructors and classes each semester
Coordinates and programs the Fitness, Wellness, and ENS Credit Class schedule on a semester basis
Monitors payroll on a bi-weekly basis
Plans and conducts staff meetings on a semester basis
Disseminates necessary information to staff
Uses Virtual EMS to reserve facilities for activities, classes, and events
Uses Virtual CMS to input class schedules and programming on website
Designs and distributes program survey on a semester basis and compile data
Ensures customer service standards are met; responds to physical, virtual, and verbal member comment cards in a timely manner
Develops programming for special events and open houses, such as ALI and ARC ‘til Dark welcome events
Records Wellness and ENS Credit Class equipment inventory on an annual basis
Monitors class participation
Schedules instructors to conduct special event programming
Collaborates with the marketing department to plan and execute promotional photography and videography of program offerings
Ensures all class cancellations are communicated promptly by contacting all participants/instructors along with posting notifications in the appropriate areas
Ensures facilities and equipment are safe to use; submits a repair work order if needed
Assists with development of operational procedures during facility renovation
Performs other duties as assigned

Customer Service and Collaboration

Establishes and maintains working relationships with various A.S. and University departments
Greets all customers in a timely manner
Answers the phone and interacts politely and courteously
Assists all customers with questions and/or comments
If unable to assist, refers customer to someone who can
Maintains positive and effective working relationships with all customers
Informs supervisor of any customer issues

Safety

Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies
Adheres to Associated Students’ Code of Safe Practices
Reports accidents to supervisor and reviews changes required to avoid reoccurrence Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor
Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately

QUALIFICATIONS

Minimum & Preferred Requirements

Education:

Bachelor's Degree required in Physical Education, Recreation, Kinesiology/Exercise Science Health or a related field
Acceptance to an SDSU graduate degree program preferred

Experience:

One year of group fitness class instruction experience required
Previous experience in a management/leadership position supervising instructors preferred
Experience within a campus recreation setting desired

License & Certification:

Nationally recognized group fitness certification from the American College of Sports Medicine (ACSM), the Aerobics and Fitness Association of America (AFAA), the National Strength and Conditioning Association (NSCA), National Exercise Trainers Association (NETA) or an equivalent certification.
American Red Cross First Aid and CPR/AED certifications are required

Trainings:

Must complete Gender Awareness and Sexual Harassment Prevention training within 30 days of hire

PERFORMANCE EXPECTATIONS

Must be punctual and regular in attendance: arrive on time and ready for the workday
Must be able to work with confidential items and understand the importance of confidentiality in project work
Must meet commitments and complete tasks satisfactorily
Must be able to work independently and stay focused under pressure
Must help accomplish specific tasks and improve the work process
Must be accurate and detail oriented with strong organizational skills required
Must be professional and courteous at all times
Must be able to work well with different work styles
Must be able to work efficiently and show initiative
Must be able to coordinate multiple tasks, projects, and assignments within appropriate timelines

KNOWLEDGE, SKILLS & ABILITIES

Ability to handle difficult situations involving participants with patience, good judgment, and with diplomacy is expected
Ability to work with a diverse group of people effectively and diplomatically
Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
Must possess excellent customer service skills, including written and oral communication
Proficient computer skills are required
Ability to recruit, train, and supervise personnel
Ability to prioritize workload
Ability to manage information flow (including internal, external and customer communication and filing/documentation)
Ability to develop positive working relationships and work effectively with other employees/departments
Ability to demonstrate thoroughness, completeness, follow through on presentation and appearance of work

SCHEDULE & WORKING CONDITIONS

This is a part-time position. Must be available to work a maximum 20 hours a week during academic year and summer. Employee schedules vary according to business needs.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General office environment. Work is generally sedentary in nature, but may require standing and walking around campus. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available and in recreation environment with standard gym and audio equipment. Possible exposure to distracting/uncomfortable noise levels may require hearing protection to be worn when performing duties.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the individual to spend long hours sitting and using office equipment and computers. This person will also spend time filing and have to do some lifting of supplies and materials from time to time, including banker boxes and files.

Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads up to 50 pounds (unassisted) and 75 pounds (with assistance). Work may require standing and moving for extended periods.

RELATIONSHIPS

Reports to the Fitness and Wellness Coordinator
Closely works with the Marketing Coordinator, Instructors, Office Supervisor, and PR Specialist
Further interactions may include other full-time staff within Aztec Recreation, including, but not limited to, Recreation Director, Associate Director of Programs, Facilities Supervisor, Member Services Supervisor and Coordinator, Building Services and Engineers, Evening Member Services Supervisor, Associate Director of Member Services and Facilities, photographer, and videographer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.

Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children and/or supervise other staff.

MVR and DMV record review is required for positions that drive university vehicles and/or passengers for program related trips.