A-Z Guide

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 

A

Cal Coast Credit Union Open Air Theatre is a facility that is compliant with the Americans with Disabilities Act (ADA), and the staff takes a great effort to make accommodations for our disabled guests. Please visit our Accessibility A-Z Guide for further information.

We are located on the San Diego State University campus at:

5500 Campanile Drive
San Diego, CA 92182

To purchase tickets in advance, please visit the box office at Viejas Arena, located at:

5500 Canyon Crest Drive
San Diego, CA 92182

The box office is located on the 55th Street, in front of Viejas Arena.

Cal Coast Credit Union Open Air Theatre is an all ages venue. Please visit Children’s Entry for more information.

The local airport in San Diego is San Diego International Airport (SAN), roughly 13 miles southwest of the SDSU campus. To get to Cal Coast Credit Union Open Air Theatre, access I-5 North to I-8 East. For further directions, please visit our Parking & Directions page.

For safety purposes, all aisles must remain clear during events – no lingering or dancing allowed in the aisles.

Alcohol service varies depending on the event. Alcohol is served at most concerts. Please visit our Concessions page for a list of beverages. Please contact the administrative office to inquire about alcohol service at a specific event.

  • We reserve the right to deny entry to anyone who appears to be impaired.
  • There is a maximum of two drinks that can be sold to each person with a valid ID, per purchase.
  • Anyone who appears to be younger than 30 years of age will be asked to show valid identification prior to being served. See below for acceptable identification.
  • Cal Coast Credit Union Open Air Theatre reserves the right to eject anyone under the age of 21 who is observed in the possession of, or consuming alcohol within the facility gates.

Acceptable identification:

  • Current California driver’s license
  • Current California ID card
  • Military ID (with current state driver’s license)

Backup identification will be required for any out-of-state IDs or passports.

There is an ATM located outside Gate 1 at Cal Coast Credit Union Open Air Theatre.

 

B

Given existing security concerns and in an effort to expedite guest entry, we ask that you consider not bringing a bag to events at the Cal Coast Credit Union Open Air Theatre.

As of November 1st, 2022 the Cal Coast Credit Union Open Air Theatre is a clear bag venue.

Bags must be clear plastic or clear vinyl and may not exceed 12" x 6" x 12" or a one-gallon clear plastic freezer bag.

Small purses, bags, or clutches (clear or non-clear) no larger than 4.5" x 6.5" will be allowed.

All bags are subject to search prior to entry and inside the venue.

No backpacks are allowed.

NO Posters / Banners / Signs Allowed

Bicycle racks are located outside our main entrance, near the west side of Conrad Prebys Aztec Student Union. Guests are responsible for bringing their own locks and locking up their bikes properly. Cal Coast Credit Union Open Air Theatre is not liable for any lost or stolen property.

Binoculars are allowed in Cal Coast Credit Union Open Air Theatre for most events.

Please contact our management office to inquire about booking Cal Coast Credit Union Open Air Theatre.

The Cal Coast Credit Union Open Air Theatre box office is located next to our main entrance, and is only open the day of the event. To purchase tickets in advance, please visit the Viejas Arena box office:

For more details, please visit Viejas Arena Box Office

For further box office and ticketing information, please visit our Ticket A-Z Guide.

 

C

Non-professional, non-flash, still photography is permitted at most events (disposable, digital, or 35mm cameras with no interchangeable or telephoto lens). Video and audio recording is prohibited. Please note that some shows will have a different camera policy. Tripods and monopods are not permitted. Please see the specific event page or contact Guest Services for further information.

My child is under the age of 18, may they come to the show?

  • For entertainment events, Cal Coast Credit Union Open Air Theatre holds a "babes in arms" policy - any child who is old enough to walk will need a ticket to attend. Those children entering without a ticket will sit in an adult's lap.
  • For select events, every person (regardless of age) must have a ticket to attend. Any age restriction will be clearly noted on the website listing.

Is this event appropriate for my child?

  • If you wish to bring children, we encourage you to use parental discretion and consider bringing ear protection. We are not responsible for artist content and we are unable to issue refunds if guardians find content objectionable.

Please visit our Code of Conduct page for full details.

Concession stands are located on the upper concourse. Visit our Concessions page for a list of menu items.

Cal Coast Credit Union Open Air Theatre and San Diego State University is located within a surrounding residential area. Out of courtesy to our neighbors, all events have an 11 pm curfew.

 

D

Cal Coast Credit Union Open Air Theatre is located on the San Diego State University campus at 5500 Campanile Drive, San Diego, CA 92182. For directions and parking information, please visit our Parking & Directions page.

For detailed information regarding our disabled services, please visit our https://as.sdsu.edu/calcoast/accessibility.

No distribution, sales, or solicitation is allowed in or on the Cal Coast Credit Union Open Air Theatre premises without prior written approval from Cal Coast Credit Union Open Air Theatre.

Non-commercial distribution or solicitation outside of Cal Coast Credit Union Open Air Theatre premises is subject to all San Diego State University policies and may not impede the free flow of foot traffic, vehicle traffic, or block doorways, walkways, corridors, or fire lanes.

Sales or distribution of commercial items is not allowed on Cal Coast Credit Union Open Air Theatre premises or outside Cal Coast Credit Union Open Air Theatre premises without proper permitting.

Guests must maintain appropriate behavior at all times. Guests engaging in disorderly conduct or using offensive language may be ejected from the facility and may be subject to arrest. There will be no refund or compensation for ejected guests.

Depending on the event, gates/doors typically open 60 to 90 minutes prior to the start of each event. Please call our administrative office to verify times for the event you plan to attend.

All guests must wear appropriate clothing to enter the facility. Clothing with crude language will not be allowed. Shirts and shoes are always required. We reserve the right to deny entry to anyone who does not comply with our dress code.

For the safety and privacy of our guests, spectators, tenants, promoters and property, the use or flying of drones in and over our airspace, parking lots, and roadways without prior approval is strictly prohibited and is subject to federal penalties.

 

E

In the case of an emergency, venue staff will direct patrons how to proceed to exits in an orderly manner. Guests are required to comply with requests from venue staff regarding theatre operations and emergency response procedures.

To reach somebody attending an event at Cal Coast Credit Union Open Air Theatre (in the case of an emergency ONLY), please call our administrative office at (619) 594-0234. It is imperative that the caller has the exact seat location including section, row, and seat number of person whose attention is required. We will gladly take a message to them. Without a seat location, it could be impossible to locate the person as we are unable to make PA announcements during events.

Viejas Arena and Cal Coast Credit Union Open Air Theatre is a department of Associated Students of San Diego State University. Please visit the A.S. Jobs website to view job postings.

All entrances are located in the front of the venue, and open for guest access an hour prior to the start of the event.

All guests are subject to search before entering the facility. Please see our Prohibited Items list for items that will not be allowed into the theatre.

 

F

The staff at Cal Coast Credit Union Open Air Theatre wants to make your visit as enjoyable as possible. To give us feedback, please Contact our management office by phone or e-mail.

To access first aid, please go to Guest Services at the front gate – adjacent to the box office.

For most events, single portioned outside food in soft containers is allowed into the facility. Outside drinks are not permitted, with the exception of 20 oz. sealed water bottles. Food and beverage policies may differ between events. Please contact the administrative office to inquire about a specific event.

The concession stands at Cal Coast Credit Union Open Air Theatre are operated through Aztec Shops. Please see the Concessions section for further information.

 

G

For any guest services needs during an event, please go to Guest Services at the VIP/Pass Gate entrance adjacent to the box office.

 

H

San Diego offers a multitude of accommodations close to Cal Coast Credit Union Open Air Theatre and the San Diego State campus.

Administrative Office:

Monday-Friday: 8am to 4:30pm

Cal Coast Credit Union Open Air Theatre Box Office:

Open only on event days
please contact the administrative office for hours for a specific event

Viejas Arena Box Office: (For advance sales)

Viejas Arena Box Office hours

* Hours will be added to serve guests during events.
* Closed most holidays (except on event days).

Please contact any Cal Coast Credit Union Open Air Theatre staff with housekeeping needs or concerns during an event.

 

L

Please contact any Cal Coast Credit Union Open Air Theatre employee or security staff member in the case of a lost child. Staff members are unable to make PA announcements during events, but will be able to alert all staff to help locate the child.

During events, please go to the VIP/Pass Gate to inquire about lost items or to turn in any found items. Any other time, please call the administrative office. Please call as soon as possible – all items are subject to disposal one month after the event in which they were found.

 

M

Merchandise stands can be found on the upper concourse.

 

O

The administrative office is open Monday through Friday, from 8 am to 4:30 pm. For contact information, please visit our Contact Us page. For box office information, please visit our Ticket A-Z Guide.

 

P

Designated parking for events at Cal Coast Credit Union Open Air Theatre is in Parking 6 and Parking 3. Please visit our Parking & Directions page for further information.

  • Beverages – including alcohol
  • Bottles, cans or containers (empty or full; glass, plastic or aluminum)
  • All Backpacks and large bags. - As on November 1st, 2022 only clear plastic or vinyl bags 12" x 6" x 12" or a one-gallon plastic freezer bag will be allowed. Small bags 4.5" x 6.5" will be allowed.
  • Footballs and basketballs
  • Laser devices and pointers
  • Mace and pepper spray
  • Zappers or fireworks
  • Air horns, bullhorns or other noisemakers
  • Stools, folding chairs, or lawn furniture
  • Beach balls or other inflatable items
  • Sticks – including signs with sticks
  • Guns, chains, wallet chains, spiked jewelry/clothing, knives or any other weapons
  • Pets – with the exception of service animals
  • Ice chests and coolers
  • Squirt guns and Super Soakers
  • Skateboards and rollerblades
  • Frisbees and glow sticks
  • Strollers – car seats are permitted, must be placed in a ticketed seat
  • Masks – full head or face
  • Umbrellas
  • Ipads/Tablets
  • Posters/Banners/Signs

Due to the health and safety of our staff, we will no longer be offering property check in at our shows. Please review our list of prohibited items prior to arriving at the venue.

Cal Coast Credit Union Open Air Theatre is located on the San Diego State campus. There is an MTS bus and trolley station immediately south of the venue. The SDSU trolley station lies on the Green Line that runs east and west. Visit the MTS website for further details, and visit our Parking & Directions page for directions from the SDSU MTS station to Cal Coast Credit Union Open Air Theatre.

 

R

Events scheduled at the Cal Coast Credit Union Open Air Theatre occur rain or shine unless the artist or event cancels.

Re-entry is typically not allowed during events. For information regarding a specific event, please contact the administrative office.

Typically, recording devices are not allowed into Cal Coast Credit Union Open Air Theatre. Please contact the administrative office for information regarding a specific event.

There are restrooms available to guests on the top level concourse, and on the mid-level, outside the double and triple letter sections.

 

S

Seat cushions are allowed. No plastic or metal framing.

The dimensions of the seats are between 18" and 24" in width.

All guests are subject to a security screening before entering the facility.

There is no smoking allowed within the Cal Coast Credit Union Open Air Theatre, or on the San Dieo State University campus, including the use of electronic cigarettes. Please visit SDSU Smoking Policy Page for further details.

Cal Coast Credit Union Open Air Theatre holds a variety of special events, from lectures to private parties. Please contact the management office to inquire about renting the facility.

Typically, staff and security will not ask a guest to sit down if they are standing in front of their assigned seat. Each situation will be handled on an individual basis. Standing on seats, rails or other structures is never permitted. Fire codes do not permit standing or dancing in the aisles.

In keeping with the University’s policy of nondiscrimination on the basis of gender identity and gender expression, Cal Coast Credit Union Open Air Theatre supports and values an individual’s right to access and utilize facilities, programs, restrooms and services in accordance with an individual’s gender identity and gender expression.

Strollers are not permitted inside Cal Coast Credit Union Open Air Theatre.

 

T

There is no tailgating of any kind allowed at Cal Coast Credit Union Open Air Theatre or in the surrounding areas.

For a safe ride to and from Cal Coast Credit Union Open Air Theatre, please contact one of the following companies:

  • Yellow Cab – (619) 234-6161
  • San Diego Cab – (619) 226-TAXI 
  • Orange Cab – (619) 291-3333
  • USA Cab – (619) 231-1144
  • San Diego Trolley/Bus – (800) COMMUTE
  • Cloud 9 Shuttle – (800) 974-8885
  • San Diego Taxi Administration – (619) 595-3081

Tickets for Cal Coast Credit Union Open Air Theatre events can be purchased at the Viejas Arena box office in person, or through Ticketmaster online. Customers can avoid the Ticketmaster service fee by coming directly to the Viejas Arena box office for their ticket purchases. However, they may be subject to a smaller service fee.

 

U

Are not allowed and will not be available for property check in

 

V

Any violation of theatre policies or state/local laws may result in ejection, fines, and/or prosecution to the fullest extent of the law. Violators may be barred from future events.

 

W

Water is served at all of the concession stands. Drinking fountains can be found on the upper level.