Bag Policy Update
Viejas Arena is a clear bag venue.
Bags must be clear plastic or clear vinyl and may not exceed 12" x 6" x 12" or a one-gallon clear plastic freezer bag.
Small purses, bags, clutches, or wallets (clear or non-clear) no larger than 4.5" x 6.5" will be allowed.
All personal items are subject to inspection prior to entry and once inside the venue.
No backpacks are allowed.
Cashless Policy
Viejas Arena is a CASHLESS venue.
Visit one of our no-fee cash-to-card kiosks conveniently located behind the Ticket Office at the Main Gate, or at Gate 3.
Basketball Merchandise Sales is cashless.
Parking
Men's Basketball Parking
Women's Basketball Parking
Health and Safety Guidelines
For this event ticket holders will not be required to furnish proof of vaccination or a negative COVID-19 test result to enter the venue. Facial coverings are not required, but strongly recommended.
Enhanced Cleaning & Sanitization
Enhanced protocols have been instituted throughout the entire venue. Before and after each show all high touch areas, including seats, handrails, concessions stands, restrooms and merchandise stands will be sanitized.
Stay Home if You Are Ill
If you feel sick, stay home. Know the symptoms of COVID-19, which can include the following: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea.
- Due to health and safety concerns we are not currently checking in personal property at our shows. Please review our allowable items prior to arriving at the venue.
- To expedite your entry into the venue and to reduce staff’s contact with guest belongings, we recommend no bags. If you must bring a bag, please ensure to review our clear bag policy and allowable items prior to arriving at the venue.
Please be respectful of your fellow fans and their personal space during your time with us.
Note: guidelines could change as state and local health authorities update their health guidance based on evolving circumstances of vaccination rates and community infection rates.
